I just completed some work on my brakes with Ming who has been taking care of my 2007 A4 since I bought it off lease 6 six years ago. Knowing that I had Ming as a smart, experienced resource to protect the value of my Audi was a big reason I decided to own the car. It's 8 years old and drives like a dream, in no small part, because of Ming. These are the unusual qualities you can expect maintaining your car here: - reasonable prices for the high quality of the work - customer service that is personalized and responsive by using email and text communications to keep you informed about the work in the moment without being obtrusive. And he has Loaners! - the confidence that you're working with an enthusiastic pro, who loves what he does and has really thought about how to make the whole experience better...you feel the care! I Highly recommend this shop! Micaela