came here a year ago, wrote this review on yelp but forgot to write an review on google but First time and last time customer here. TLDR, the shop will squeeze you for every last drop of money you can give and feels predatory towards people who don't know what should be done. If youre someone who is cost conscious and don't want to feel preyed on just because you lack the technical knowhows of cars, I suggest you stay away. Came into the shop with a check engine light and a p0171 error code on my acura rdx. Shop kept pushing for a diagnostic and I went with it putting my trust in their hands. They found that the problem turns out to be a busted air vent to which they charged 146$ for labor and 104$ for part to fix(these parts goes for around 20$ on autozone). After that fix was done, a new flashing check engine light comes on with error code p0304. Shop tells me that its most likely an ignition coil issue and quotes me a whopping 610$ to fix that (292$ on labor, 250$ on part, and 50$ on supplies) and it was at this point that I suspected that this shop is a complete rip off for customers who are cost conscious. I called around the area and multiple shops says that they charge way less than the quote Mings gave me. (other shops around charged 200) Also I realized that you would do need to move a part of the engine to get to the ducts for the first initial fix. Shop claims its an act of god, but I think its pretty rational to think that maybe while working on the ducts, the technician inadvertently did something to set off this new alarm because the two systems are so close to each other. No accountability whatsoever. I mean it would have made a lot more sense and honest of them if they had just said "maybe it was a matter of time before any mechanic opened this up and set it off, we were just unlucky it was us who opened it." Im just thinking why would I pay close to 300 for labor if they cant even guarantee that they wont break another part of my car. Given their track record, its not like they can justify their high cost. And for full transparency, Cory did say that the car felt like it was "driving in mud" when I first dropped off the car with just the p0107 error code, but from my experience my car hasn't really changed in performance since I got my car long before the error code showed up. Also to their credit they are completely upfront with their costs. Just make sure you ask for a detailed invoice at the end breaking down the final costs because they were originally going to charge me over 500$ (could've been an honest mistake but im wondering how many of these honest mistakes arent caught if the customers don't bring it up)
ive been in the automotive service industry 40 + yrs cant always please everyone, if their prime directive is price above all else. best wishes, ming
- Ming's Auto Repair