I returned to Ming's auto after several years. As usually, they were courteous and professional. They let me know exactly what they were going to do and cost up front. They followed up with an assessment of the issue with a draft cost estimate. When I brought my car back to have the work done, they did it timely, effectively. They even gave me a ride to the train station. What I like most, was that Ming the owner explained things to me directly and without pulling punches, what needed to be done, what didn't need to be done and what could be done at a later date. I will of course go back with my V.W. whenever it needs repair.